A Customer Service Experience

A simple hi, how are you, what can I help you with will go a long way in making a sale.  I was running out of toner for a laser printer in my office and on an impulse, went to Office Depot to purchase one.  I couldn’t find the product number I needed and couldn’t find anyone that could help me, even though there were plenty of employees in the store.  I went back to my office, logged in on Amazon and made the purchase.  I know it wasn’t a large sale, but it was an easy sale if someone would have asked, can I help you?